Talk about southern hospitality. This hotel is right by the beach with a view of the Atlantic Ocean and Figure Eight Island. The views are to die for. The resort is located a little further north than many of the other hotels, so guests enjoy a certain illusion of exclusiveness. Many rooms have been updated. These rooms are clean and homey with newer fixtures, and they give visitors a feeling of getting good value for the money. The hotel has been updating its rooms recently, so when making reservations always ask for an updated room. The staff is friendly and accommodating. They are well trained to see to most needs and requests. Many on the staff are not very technology savvy. Therefore, your questions regarding Internet access, web sites, and e-mail may not be answered accurately. In addition, double-check your reservation, and always do so with a positive attitude. A little patience goes a long way. Overall, the staff is very competent and professional, and will ensure that your stay at the Shell Island Resort is a great one.