Great design, service is below expectations.
Review From: R J, Jun 9, 2008
This hotel looks great. Really like
the design and rooms. The only
problem is that staff seem totally
clueless. The valet smashed my car,
and no one bothered to address the
issue. I did receive an apology from
some desk clerk after _I_ discovered
the damage. No one from management
was around. Days past and _I_ had to
call the hotel to remind them they
messed up my car. Pretty surprising
for 4 diamond rated property.