Hilton Anatole
2201 Stemmons Freeway, Dallas, TX
Hilton Anatole
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Amenities

  • •   Americans With Disabilities ACT ADA Compliant
  • •   Air Conditioned
  • •   AM-FM Alarm Clock
  • •   Atm-cash Machine
  • •   Barber Shop
  • •   Barber-beauty Shop
  • •   Business Center
  • •   Computer Rental
  • •   Coffee Shop
  • •   Coffee Maker in Room
  • •   Concierge Desk
  • •   Copy Service
  • •   Cordless Phone
  • •   Cribs Available
  • •   City Center
  • •   Currency Exchange
  • •   Handicapped Rooms-facilities
  • •   Electronic Door Locks
  • •   Express Check in
  • •   Express Checkout
  • •   Executive Level
  • •   Exercise Gym
  • •   Hairdryers Available
  • •   Heated Guest Rooms
  • •   High Speed Internet Access
  • •   Internet Access - Wireless
  • •   Iron
  • •   Ironing Board
  • •   Jacuzzi
  • •   Jogging Track
  • •   Massage
  • •   Mini Bar
  • •   In Room Movies
  • •   Meeting-banquet Facilities
  • •   Multi-line Phone
  • •   No Smoking Rooms-facilities
  • •   News Stand
  • •   Public Address System
  • •   Pets Allowed
  • •   Phone With Speaker
  • •   Pool
  • •   Indoor Pool
  • •   Outdoor Pool
  • •   Parking
  • •   Valet Parking
  • •   Rollaway Beds
  • •   Bathrobes
  • •   Safe Deposit Box
  • •   Safe
  • •   Twenty Four Hour Security
  • •   Security
  • •   Smoke Detectors
  • •   Sofa Bed
  • •   Sprinklers in Rooms
  • •   Tennis
  • •   Temperature Control
  • •   Turndown Service
  • •   Television With Cable
  • •   TV Remote Control
  • •   US Government Fire Safety Approved
  • •   Laundry-valet Services
  • •   Voicemail
  • •   Wet Bar
 
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Featured User Review

Overall
3-Star
Poor service at check in
Review From: gwilliams , Jun 9, 2008
The front desk was not prepared for large group check in, no prior notice as to what section was being used for what convention causing one to stand in long lines to learn it was the wrong line. Food was poor, not enough choices, sandwiches pre-prepared. didn't know how long they had been sitting out. All food was overpriced for such poor quality. Room was ok.
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User Reviews

Overall
2-Star
Disappointing
Review From: jross@cvalco.org, Jun 9, 2008  | See All Reviews
While the hotel itself and amenities were nice, service was extremely poor. My impression of the staff is that they simply didn't care. Upon check-in, I was misdirected to my guest room three times. Many of my questions were met with shrugs. Five weeks after my stay, I am still waiting for my folio statement to be sent to me. To top it off, on the second night of my stay, I found a large cockroach in my room. When I called the front desk to let them know, the staff person seemed surprised that I wanted something done.
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Overall
4-Star
Overall beauty and comfort
Review From: cathysquishy@yahoo.com, Jun 9, 2008  | See All Reviews
I spent New Year's eve '05 weekend there and I was in love with the beauty of the center. I loved all the art and plants and general decor. As beautiful as it was, I found it to be comfortable. I was on the 25th tower floor. I count it up there in the top two beautiful places I have stayed.
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Overall
1-Star
27th Floor Restaurant
Review From: jendes@totalshow.com, Jun 9, 2008  | See All Reviews
I had dinner there on 5/24/04 and dinner was great. I charged my dinner on my Corporate American Express Card and forgot my copy of the bill. I went back the next day and talked with the hostess about getting another copy of that bill. I told her it was very important to me to have that so I can do my expense report. She told me she would take care of it and to come back on Tuesday 5/25/04. I return that evening and talked with the hostess Pamala. She found the note I filled out with all my information and nothing was turned into accounting. I gave my business card to Pamala and she assured me it would be taken care of and they would fax me a copy of my AMX receipt. It never happened !! At this point I forgot how good dinner was. I just remember the customer servise I was given on a simple request. Below Poor!!! Thanks for nothing!!!
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Hilton Anatole
2201 Stemmons Freeway, Dallas, TX