Grand Resort Hotel And Convention Center
3171 Parkway, Pigeon Forge, TN
Grand Resort Hotel And Convention Center
Enter dates for current rates from multiple websites:
 
Check-in:
Check-out:
Rooms:
 
 
 
 
 

Amenities

  • •   Air Conditioned
  • •   Business Center
  • •   Conference Facilities
  • •   Coffee Maker in Room
  • •   Twenty Four Hour Front Desk
  • •   Elevators
  • •   FAX
  • •   Fire Place
  • •   Fishing
  • •   Game Room
  • •   Hairdryers Available
  • •   International Direct Dial
  • •   Iron
  • •   Jacuzzi
  • •   Kitchenette
  • •   Maid Service
  • •   Modem Lines in Room
  • •   Free Newspaper
  • •   Pets Allowed
  • •   Picnic Area-tables
  • •   Pool
  • •   Bus Parking
  • •   Parking
  • •   Refrigerator
  • •   Restaurant
  • •   Room Service
  • •   Smoke Detectors
  • •   Sprinklers in Rooms
  • •   Telephone
  • •   TV
 
Reviews are provided by NexTag

Featured User Review

Overall
5-Star
Great place to stay
Review From: Ann, Jun 9, 2008
I would tell all my friends to stay here.
Was this review helpful to you? Yes | No
Want more advice?Request a review of this property from someone you know!

User Reviews

Overall
1-Star
below poor
Review From: Miguel Meono, Aug 28, 2009
This is the worst hotel I have ever experienced. Do not be fool by the pictures. the hotel is old and smelly, my sister in law had to wear perfume before bed in order to be able to sleep because of the bad smell. They have a dirty pool and Jacuzzy. The place is a piece of junk inside everything is old.
Was this review helpful to you? Yes | No
Want more advice?Request a review of this property from someone you know!
Overall
1-Star
Never stay at this hotel
Review From: Beth Masurat, Jun 9, 2008
We had a reservation for two nights July 13 & 14. When we arrived we were horrified to see that this hotel was nothing like it is depicted on their web site. We were shown three rooms that were so dirty, we would not consider staying there. The pool was filthy and the hallways smelled terrible. We were charged for one night, but just couldn't stay there. We were warned as we went in that a window had fallen out of the building onto the parking lot the day before. The entire building looks to be on the verge of collapse. The management was mean and rude. Don't stay here - there are many other nice places to stay in Pigeon Forge.
Was this review helpful to you? Yes | No
Want more advice?Request a review of this property from someone you know!
Overall
1-Star
This place is a dump!
Review From: Joyaa@Aol.Com, Jun 9, 2008  | See All Reviews
The place smelled so bad and it was just dirty.I wished we had booked thru a travel agency maybe we could have got the deposit back. The picture must have been taken about 30 years ago.
Was this review helpful to you? Yes | No
Want more advice?Request a review of this property from someone you know!
Overall
1-Star
The Grand Dump
Review From: T. Fannon, Jun 9, 2008
Our stay was horrible!! We arrived to the clerk on duty outside chatting it up with some buddies. When he came in we paid a huge sum for the "Honeymoon Suite", HA!! There was no hot water in the room. The maintenance boy came in and let the water run while he talked on his cell phone making plans for when he got off work. He told us that they were having trouble in that wing. The bed was about to fall over. When we asked for a refund they offered us another room, which was just as bad. The non-smoking rooms smelled like smoke. We stayed somewhere else that night. We had to call the "corporate office" the next day to request a refund. Horrible experience. Would not recommend to my worst enemy!!!
Was this review helpful to you? Yes | No
Want more advice?Request a review of this property from someone you know!
Overall
1-Star
Nasty and old. Do not stay here.
Review From: Dana Farmer, Jun 9, 2008
This was definitely not a resort hotel. The whole place and room was old and nasty. Disgusting! No indoor heated pool, only a hot tub that was lukewarm and adjacent to where people are eating and coming in. The corridors were freezing with the outside doors open. I would not stay here again. If you have allergies, this is not for you. My family was very disappointed in our stay. It was awful! It was not worth what we paid and we should have gotten our money back.
Was this review helpful to you? Yes | No
Want more advice?Request a review of this property from someone you know!

Write Property Review

Write a review of this property and share your experience with others. Please remember to write only about the given topic. The most helpful reviews focus on whether you liked or disliked the location, room, or service and the overall value and the reasons why.
*Overall Rating:  
  •   Excellent
  •   Above Average
  •   Average
  •   Below Average
  •   Poor
*One line summary of your review:

*Type your review below: (300 words max)
*Your Name:

*Your E-mail:


Do not show my e-mail address when showing this review. Show my name instead.
 

Note: Your submitted review is subject to the license terms set out in our Terms of Use. By submitting your review, you acknowledge that you have the authority to do so and that your review does not violate another party's copyright or intellectual property rights.

Review Guidelines

 Include:
  • Descriptive and constructive comments that will help others learn more about the property. Your comments should be specific to the property reviewed.
  • Comparisons of the property with similar properties.
  • Examples of how the property did or did not meet your expectations.
  • Opinions only for properties with which you have first-hand experience.
 Exclude:
  • Profanity, obscenities, or spiteful comments.
  • Comments about the condition of a used property.
  • Comments about other reviews, reviewers, or information found on the property page.
  • Comments about a specific seller. You can provide feedback on a seller on the seller review page.
  • Information about pricing, availability, or alternative reservation methods. (This changes too frequently to be appropriate for a review.)
  • HTML tags or any URLs, addresses or phone numbers.
Grand Resort Hotel And Convention Center
3171 Parkway, Pigeon Forge, TN