My husband and I stayed at this hotel for 5 nights (from June 29 - July 4 2009). We had several problems with the hotel. When we arrived, they gave us room 2132, which smelled of mold. We asked to switch rooms, but they said we couldn't because there were no rooms available. After complaining several times, they switched us to room 2432, which was freshly painted. We did not get one night of good sleep. The walls are thin and you can hear anyone walking or talking in the hallways. Early in the morning, we were woken by very loud construction.On Thursday night, our hotel room ceiling collapsed at 2 in the morning. There was debris everywhere and our luggage/belongings were damaged. We called the front desk but nobody answered. When we went to the front desk and showed the staff member our pictures, he did not seem shocked. He asked if we wanted a new room. We said we needed a new room right away, and we told him to give us an upgrade. He said the only upgrade he could give us was a room with an ocean view. He told us to sign the upgrade form, but the form he gave us was not about a room upgrade. It was a disclaimer form saying we would agree not to make any claims against the hotel. We explained we could not sign the form because our belongings were damaged. He got frustrated and switched our room.The next morning, we spoke to the manager. The manager said he could not do anything about the damaged belongings because we did not have any receipts. We asked for a refund, but the manager said he could not give us a refund because we had booked through Expedia and not the hotel directly. The manager offered us a free massage at the spa (good for one person only) and a room upgrade, but only if we signed the disclaimer form. We plan to sue the hotel so we did not sign the form.