Make sure you ask for a renovated room
Review From: Snyder family, Jun 9, 2008
We made reservations in 4/05 for our vacation in 8/05. When we arrived after a 10 hr drive with 2 small children, we found out our room was a complete dump. There were stains all over the carpet and they were soaking wet. They were so gross that I didn't want my kids on the floor nor did I want to take off my shoes. The bathrooms were moldy and smelly. The couch which turned into a bed was ripped and stained, plus the mattress had stains all over it and no lines. The kitchen was falling apart, the refrigerator was rusted. We went back to the main desk and they gave us another room that was just as bad as the first. We asked them for a room that looked like the pictures on the Internet and they explained to us that those are the renovated rooms and they didn't have any available. We got our money back and went next door to the Villas by the Sea and had a wonderful vacation in a clean and updated hotel and it was cheaper too.